COVID-19 Information

COVID-19 Information

As we all know, these are difficult and testing times and now, as ever, the entire team, across all channels in our supply chain - customer service, sales, warehouse and more - are working tirelessly to deliver to our customers.

As a company, we are commited to doing everything possible to prevent the spread of the virus and following government guidelines, we are in a safe and suitable position to continue supplying to new and existing customers.

You can continue to place orders with ourselves and we'll dispatch these in our usual timeframes.


Can I still order online?

Yes, you can place an order on our website, or by calling our dedicated customer service team.

How can I contact customer service?

You can use our live chat feature on the website, e-mail or by phone.

Can I still return items?

Yes, we are still accepting returns. Please fill in the returns form and get in touch with our customer service.

Have your delivery methods changed?

No, our delivery partners are still operating as usual and have now employed contactless methods of delivery, where possible.

  • Karen Gold

    "Fast and easy to use website and can always find what I want at an economical price for my rental properties and refurbishment projects."

  • Lorraine Lance

    "I ordered my items over the phone & the customer service was excellent. He answered all my questions, & was very patient. Item arrived the next day. Always good prices too."

  • Paul Hayward

    "Excellent service, good quality product at reasonable price."

  • Steven Chapman

    "Excellent customer service by the salesperson, tried his hardest to beat my quote and did! Would recommend certainly."