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Price Match Promise

Our Price Match Promise

Willesden Bathrooms checks the prices of our products on a regular basis against high street stores and online retailers to ensure that our customers get the best possible price. We strongly believe that we offer the lowest prices around for our products, however if you do find the same product at a cheaper price elsewhere then we will match the price. Please inform us that you would like a price match on one of our products by contacting our customer service team, who will assist you on how to claim your price match.

Email:	customersupports@willesdenbathrooms.co.uk
Phone:	0330 010 0884

Criteria to price match our products

To qualify for a price match, the products must be equivalent in:

Appearance
Style
Build quality
Dimensions
Materials

Both Willesden Bathrooms and the competitor must have the products in stock, without this we are unable to offer a price match. Also, the lower priced product from the competitor must be confirmed by us before we offer a price match guarantee.

What we need

If you find the same product at a lower price from another retailer, and it is equivalent to the product that we offer, we will need some product details. We will need the website address that offers the lower price (price comparison sites are void), the product name and code from both ours and the competitors website. If we can verify that the lower priced product meets the above criteria, then we will promise you a price match. Please note, that we only offer a price match for one product per customer.

Karen Gold

"Fast and easy to use website and can always find what I want at an economical price for my rental properties and refurbishment projects."
Lorraine Lance

"I ordered my items over the phone & the customer service was excellent. He answered all my questions, & was very patient. Item arrived the next day. Always good prices too."
Paul Hayward

"Excellent service, good quality product at reasonable price."
Steven Chapman

"Excellent customer service by the salesperson, tried his hardest to beat my quote and did! Would recommend certainly."

Our Price Match Promise

Criteria to price match our products

What we need

Total item