Delivery Information

Small Items

All small items are dispatched from our warehouse in secure packaging, then delivered by Royal Mail, Yodel TNT or other UK mail service.

Items in this category include: taps, radiators, showers and related components.

Large Items

Larger items or orders of a higher value are delivered using a pallet service for extra security and reliability.

Items in this category include: bathroom suites, furniture, shower enclosures and claddings


Pallet Delivery Service Details

Large items and / or expensive orders are delivered on a pallet to ensure it arrives to you safely and securely. We will contact you within 1 working day after you have placed your order to confirm a delivery date.

All items delivered using this service require a valid daytime contact number in order for us to arrange delivery.

Please note, delivery will be to the kerbside of your property only.


Important Shipping Info

Please inspect your goods carefully upon delivery. If you suspect any damage, sign the delivery note as 'Goods Damaged' or reject the delivery. We are not responsible or unable to arrange replacement for damaged goods that have not been signed for as damaged.